Privacy Policy

Updated: 8/3/2016

1. Scope

Your privacy is important to BPMContext LLC (BPMContext). This privacy policy statement in effect covers BPMContext website and services and describes to you how personal information is collected, stored, used, shared and protected on our website www.bpmcontext.com. Users that access the web-based application via Internet enabled devices include any computer, without limitation, such as a desktop, smart phone, tablet, netbook, laptop or other consumer electronic devices. This policy does not cover any other data collection or processing, including, without limitation, data collection practices of web pages that we may link to, or email services or data processing practices of users of our service.

2. Information: Collect and Store

Information is collected and stored when you access BPMContext web based service. We collect, store and use very limited amount of information in order to ensure our users the highest level of security and privacy to operate their business. The types of information we collect can be classified as personal information. Personal information helps to identify an individual, like an email address, or is directly linked, like demographic or domain names, to information to identify an organization. Unlike our web based service, the marketing website may utilize aggregate data. Aggregate data is collected about a category of users but any individual identify data is not associated to this information. Aggregate data will not include access to business data stored via BPMContext. This policy will not provide restrictions or limits to collecting and using aggregate data to share with third parties for various purposes, including improvements to services, marketing, advertising and customer analysis.

Information You Provide: The information that we collect is what you provide us directly on our website and the account registration process. The personal information you provide and send us via a form includes your name, email name and company name.  As a user of the service you may also provide us with your external partner’s email addresses when collaborating, routing and sharing pages, folders or files with them. We may also receive personal information, such as an email address, through other users, for example if they have tried to route and share something with you or tried to refer BPMContext to you.

Files: We collect and store media, text and scanned files that you upload, download or access with BPMContext (“Files”). We do not access files to be able to associate previously uploaded documents to your account therefore duplicates may exist. Files are double encrypted to provide users with an additional level of security and privacy in the context of their account.

Information Related to Data Collected for our Clients

BPMContext collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

Tracking Technologies: Cookies, beacons, tags and scripts are used by [company name] and our partners [specify type e.g. marketing partners], affiliates, or analytics or service providers [specify type e.g. online customer support provider, etc]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings (e.g. language preference), and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Log Files: As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not link this automatically collected data to other information we collect about you.

3. Information: Use

Personal information is used to help us respond to your questions and inquiries, improve our marketing campaign activities, to analyze and improve our services, to customize features to our application, to provide product announcements, updates, support, system notifications and administer use of the service.

Email: Announcement emails will be emailed directly to the address that you provide when you register. BPMContext sends announcement email communications to provide information about our products and services. These messages may include notifications based on your user profile, marketing and promotional announcements regarding support or products and services, and account usage notices concerning updates, billing, expirations, or violations.

Opt-In/Out: You have the option to set your opt-in/out preference using the settings provided by the service or application. If after you register with a BPMContext service or application, you will have an alternative option to opt-in/out of receiving marketing and promotional announcements by following the instructions provided in the main body of the email. You may also contact us directly at info@bpmcontext.com

Opt-in/out requests will not apply to transactional service messages, such as security alerts, system notifications and notices about your current account and services.

Website: We may place email links and or forms on our Website to allow you to contact us directly. The Personal Information you provide in these links and forms is used to respond directly to your questions or comments. We may also file your comments on our FAQ page to improve customer support and discard the Personal Information.

Our Web site includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

4. Information: Share

Account Settings: You can control access to how personal information is displayed on your home page and discussion section and elsewhere according to the preferences you set in your account. You may review, update, correct, or delete information in your account settings as you chose, at any time.

Partners: Trusted third party companies that help us deliver the service (including but not limited to data storage, web analytics, payment processing and features improvements). We will not give, sell, rent, share, trade any personal information, files, or data that you store using our services except outlined in this Policy or with your consent.

External Users: BPMContext includes collaboration and social communication features that support sharing information, pages, files and discussions. Customers control the sharing features. These features are disabled until such time a customer enables them for use with contacts external to their organization. Those users can only see the information that a customer indicates is shared with them. This may include profile information such as name, photo and any pages, documents, and files. External users may also be given the right to read only or to edit such shared files, to upload documents and photos to your shared files.

Comply with Law Enforcement: We may disclose information to a third party in the instance of responding to lawful requests, comply with compulsory and regulatory legal requests, protect BPMContext, customers and others including to enforce our agreements, policies, and terms of use, or to protect the personal safety of another. Files that you encrypted prior to storing them on BPMContext will not be decrypted. We will only remove any BPMContext encryption applied to information and files before providing them to law enforcement.

Business Acquisitions, Mergers or Sales: In the case where there is a change in ownership, merger, acquisition or sale, and your personal information is to be transferred as part of the transaction, you will be notified of such change. You will also be notified if the website comes under control of a different Privacy Policy.

Access and Choice

If your personally information changes, or if you no longer desire our service, you may update, delete or deactivate it by making the change on our User Manager page or by emailing our Customer Support at info@bpmcontext.com or by contacting us by postal mail at the contact information listed below. We will respond to your request to access within 30 days.

If you are a customer of one of our Clients through the BPM Platform and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. If the Client requests BPMContext to remove the data, we will respond to their request within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

BPMContext will retain personal data we process on behalf of our Clients on the BPM Platform for as long as needed to provide services to our Client. BPMContext will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Information: Protected

The security of your personal information is important to us. When you enter sensitive information such as login credentials, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you still have questions or want to learn more about our security on our website, please read our Security Overview or contact us at security@bpmcontext.com.

6. Changes to Privacy Policy:

Changes may occur to the policy at any time. Users of BPMContext will receive direct notification of significant changes to our policy by email prior to implementation. The effective date of the most current policy is listed above and will help identify when any change has occurred.

Mailing Address: BPMContext LLC 357 N Milwaukee Ave, #205 Libertyville, IL 60048